FAQ

Here we have posted the most frequently asked questions we receive. If you still have questions or conerns, feel free to reach out to us through our Contact page.

What material is plush fleece material?
Plush fleece material is an incredibly soft material that feels almost like fur. It is a rich soft fabric that provides warmth and comfort.
How big is the plush pillow and blanket?
The Happy Plush Hamster is 11.8 inches x 19.7 inches and the blanket size is 39 inches x 67 inches.
Is the Happy Plush Hamster for all kids?
The Happy Plush Hamster can be an amazing gift for anyone in the family. However, according to the American Academy of Pediatrics, you shouldn’t let babies sleep with any soft objects until they are at least 12 months.
How long will it take to ship my order?
Shipping takes approximately 3-5 business days. We use reputable carriers such as Fedex, UPS, USPS, and DHL.

Visit our Shipping Policy page for more information.

What is your standard return policy?
We offer a full money-back guarantee or exchange within 30 days of purchase, as long as the product is unused and in new condition.

To begin the return process, please fill out our Contact Form. We can also be reached through email at [email protected].

Can I order over the phone?

Sorry, at this time we are unable to process payments over the phone. If you have any questions, reach us on through our Contact Us page and we will respond within 24 hours.

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